Did you know that if a caller doesn't make a selection in a voice menu, the auto attendant will automatically disconnect the call after some time? In this blog post, I'll show you how you can prevent that.
If you need to recover deleted responses of Microsoft Forms, then this post is for you...
Teams Call Queues received a (quiet) feature update and now support text to speech and audio file greetings in exception handlings. I've updated the M365 Call Flow Visualizer to properly output these changes in the diagrams.
Learn how you can upload small files (up to 250 MB) to SharePoint Online with Microsoft Graph and PowerShell.
This blog post includes a code sample to test and validate dynamic Entra ID group membership queries.
Discover a clever workaround for minimizing downtime during number porting to Microsoft Teams Calling Plans. Learn how an unassigned number routing rule can keep your essential services uninterrupted, even when you forgot to change the usage of your most important numbers to service numbers.
This blog post is about optimized version of my Power Automate flow to handle Teams shared voicemail more elegantly. It's a better fit for more basic call flows and smaller Teams which don't need an on-call call queue.
In June last year I wrote about handling Teams shared voicemail more efficiently. Although the principle is the same today, a couple of…
Microsoft has announced that anybody that’s still using Teams Classic (old Teams) will be updated to Teams 2.1 (new Teams) after March 31…
