Discover a clever workaround for minimizing downtime during number porting to Microsoft Teams Calling Plans. Learn how an unassigned number routing rule can keep your essential services uninterrupted, even when you forgot to change the usage of your most important numbers to service numbers.
This blog post is about optimized version of my Power Automate flow to handle Teams shared voicemail more elegantly. It's a better fit for more basic call flows and smaller Teams which don't need an on-call call queue.
In June last year I wrote about handling Teams shared voicemail more efficiently. Although the principle is the same today, a couple of…
Microsoft has announced that anybody that’s still using Teams Classic (old Teams) will be updated to Teams 2.1 (new Teams) after March 31…
I think it’s safe to say by now that this project has been a success. I’ve received lots of positive feedback about this from the…
It’s that time of the year again. The holidays are right around the corner. Which begs the question: Did you update the holiday schedules…
As you may know, I try to blog at least once a month. Although I’m a little behind this month, I’m still well on track to reach my goal in…
Microsoft recently introduced a big update to call delegation in Microsoft Teams. The last substantial change was when Microsoft rolled out…
Many companies have internal emergency response teams which often also have their own internal/local emergency number. Businesses usually…
I’ve been assigning phone numbers in Teams for pretty much five years now. I remember when it all started for me with Direct Routing in…
