In my last few articles, I’ve talked about building Teams Phone self-service solutions for end users. The reason one might want to do this…
One of the biggest pain points of Microsoft Teams Call Queues is that a configured time out is always honored, even if no agents are…
I’d be lying if I said that many people have asked me about such a script. But one person has. Frankly, this was all the motivation I…
Today we’re going to take a detailed look at Teams Resource Accounts.