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Martin Heusser | M365 MVP

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Archives

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Categories

Microsoft Teams PowerShell Call Queues Teams Admin Center Teams Phone Auto Attendants Automation Microsoft Graph Microsoft 365 Entra ID SharePoint Power Automate Azure Automation Phone Numbers Proof of Concept

Tags

Call Queues Direct Routing Microsoft Teams PowerShell Teams Admin Center Auto Attendants Business Basic Call Flow Visualizer Calling Plans CAP (Common Area Phone License) DocFx Documentation Flow Charts Forwarding FQDN GitHub Licensed Teams User Licensing Markdown Mermaid Microsoft 365 Online PSTN Gateway Operator Connect Permanent Call Forwarding Phone System License
Microsoft Teams Azure Automation PowerShell Adaptive Cards Teams Admin Center

Automatically Notify Users to Update Teams Holidays for Next Year

In my last few articles, I’ve talked about building Teams Phone self-service solutions for end users. The reason one might want to do this…

Sep 07, 2022
9 minute read
Microsoft Teams Call Queues PowerShell Azure Automation Runbooks

Automatically Enable Overflow Action on Call Queues if No Agents are Opted In

One of the biggest pain points of Microsoft Teams Call Queues is that a configured time out is always honored, even if no agents are…

Sep 04, 2022
3 minute read
Auto Attendants Call Queues Reporting Call Flows PowerShell

Find All Auto Attendants and Call Queues a User is Associated with

I’d be lying if I said that many people have asked me about such a script. But one person has. Frankly, this was all the motivation I…

Sep 04, 2022
4 minute read
Microsoft Teams Call Queues Runbooks Azure Automation Azure Function

Microsoft Teams Self-Service Call Queue Solution (Part 2)

Update 31.10.2022

Sep 03, 2022
4 minute read
Auto Attendants Call Queues Resource Accounts Entra ID Teams Admin Center

Everything You Ever Wanted to Know About Teams Resource Accounts

Today we’re going to take a detailed look at Teams Resource Accounts.

Aug 29, 2022
12 minute read
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