It’s that time of the year again. The holidays are right around the corner. Which begs the question: Did you update the holiday schedules…
As you may know, I try to blog at least once a month. Although I’m a little behind this month, I’m still well on track to reach my goal in…
Microsoft recently introduced a big update to call delegation in Microsoft Teams. The last substantial change was when Microsoft rolled out…
Many companies have internal emergency response teams which often also have their own internal/local emergency number. Businesses usually…
I’ve been assigning phone numbers in Teams for pretty much five years now. I remember when it all started for me with Direct Routing in…