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Martin Heusser | M365 MVP

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Archives

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2022 34

Categories

Microsoft Teams PowerShell Call Queues Teams Admin Center Teams Phone Automation Microsoft Graph Auto Attendants Entra ID Microsoft 365 SharePoint Power Automate Azure Automation Phone Numbers Proof of Concept

Tags

Call Queues Direct Routing Microsoft Teams PowerShell Teams Admin Center Auto Attendants Business Basic Call Flow Visualizer Calling Plans CAP (Common Area Phone License) DocFx Documentation Flow Charts Forwarding FQDN GitHub Licensed Teams User Licensing Markdown Mermaid Microsoft 365 Online PSTN Gateway Operator Connect Permanent Call Forwarding Phone System License
Microsoft Teams Teams Admin Center Holidays Auto Attendants Concepts

Everything You Ever Wanted to Know About Teams Holidays

Can you believe that it’s already the last day of October and that so far, I’ve only published one article this month? And it wasn’t even…

Oct 31, 2022
9 minute read
Microsoft Graph PowerShell Pagination Entra ID REST API

How To Handle Microsoft Graph Paging in PowerShell

Even though Microsoft Graph has been around for some years now, I’m going out on a limb here and say that it’s still quite new to a lot of…

Oct 11, 2022
3 minute read
Microsoft Teams Teams Devices Teams Phone Update Teams Admin Center

Updated Calling UI on Teams Desk Phones

It’s been a while since I’ve used my Yealink MP56 Teams certified Desk Phone. I only bought it for testing purposes anyway… But today I…

Sep 29, 2022
2 minute read
Microsoft Teams Reporting Call Queues Auto Attendants PowerShell

Report on Teams Call Queue Opt In Status and Assignment Paths

At the beginning of September, I wrote this article, where I presented a way to quickly see all Call Queues and Auto Attendants any user is…

Sep 29, 2022
4 minute read
M365 Call Flow Visualizer Mermaid-JS DocFx VS Code Documentation

How To Export a Teams Call Flow to PNG

Update 29.01.2023

Sep 13, 2022
3 minute read
Microsoft Teams Azure Automation PowerShell Adaptive Cards Teams Admin Center

Automatically Notify Users to Update Teams Holidays for Next Year

In my last few articles, I’ve talked about building Teams Phone self-service solutions for end users. The reason one might want to do this…

Sep 07, 2022
9 minute read
Microsoft Teams Call Queues PowerShell Azure Automation Runbooks

Automatically Enable Overflow Action on Call Queues if No Agents are Opted In

One of the biggest pain points of Microsoft Teams Call Queues is that a configured time out is always honored, even if no agents are…

Sep 04, 2022
3 minute read
Auto Attendants Call Queues Reporting Call Flows PowerShell

Find All Auto Attendants and Call Queues a User is Associated with

I’d be lying if I said that many people have asked me about such a script. But one person has. Frankly, this was all the motivation I…

Sep 04, 2022
4 minute read
Microsoft Teams Call Queues Runbooks Azure Automation Azure Function

Microsoft Teams Self-Service Call Queue Solution (Part 2)

Update 31.10.2022

Sep 03, 2022
4 minute read
Auto Attendants Call Queues Resource Accounts Entra ID Teams Admin Center

Everything You Ever Wanted to Know About Teams Resource Accounts

Today we’re going to take a detailed look at Teams Resource Accounts.

Aug 29, 2022
12 minute read
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